Panel placement
Check that panels sit on the unshaded part of the roof and that walkway access is left for cleaning.
How it works
Your solar journey, step by step
Thirteen clear steps from signing up to switch-on. Here is what happens, what you pay and when, and what to keep ready.
- 500+Systems installed
- 10+Years in solar
- 25 yrPanel warranty
- 5.0 ★Customer rating
The process
From sign-up to switch-on
- 1Sign up or sign in
Create an account with email or Google, or leave your name and mobile number on any form. Either way you get a unique Customer ID.
- 2Choose your category
Residential, Commercial or Industrial. This decides which documents we ask for later.
- 3Upload your electricity bill
Residential customers also pick the PM Surya Ghar subsidy (up to ₹78,000) or to go ahead without a subsidy.
- 4Receive your quotation
Our team prepares it and shares it on your dashboard. It is a basic quotation for your capacity; the final price can change after the site survey.
- 5Approve initial quotation
Review it, tick Terms & Conditions and Guarantees, then approve.
- 6Pay the ₹5,000 advance
You get a payment receipt straight away and unlock the site survey calendar.
- 7Book your site survey
Pick a green date on the calendar. Red dates are not available.
- 8Meet your Success Manager
We assign a Success Manager to you. They show up on your dashboard and you are notified.
- 9Approve your updated quotation
After the site survey your Success Manager shares the updated quotation. Review it and approve before the design.
- 10Approve your solar design
We upload the design to your dashboard. Check it and approve before moving on.
- 11Choose finance or pay 30%
With solar finance there is nothing more to pay now: the ₹5,000 advance is your only payment. Otherwise (online or cash), pay 30% of the approved quotation to unlock the paperwork stage.
- 12Submit your documents
Upload the documents for your category, any optional ones for a correction on your bill, and the finance documents if you chose solar finance.
- 13Delivery, installation and net metering
Choose your delivery and installation date. Without finance, pay 60% (less the advance) before installation and the final 10% after it. Then we complete net metering.
The site survey
A closer look at the checks behind your design
The survey helps the team turn your electricity use and property conditions into a practical system layout and quotation.
- Usable roof area, orientation and shade through the day
- Roof type and structural condition for the mounting plan
- Meter, distribution board, earthing and cable route
Documents
What to keep ready
You upload these in the last step, after your design is approved and you choose finance or pay 30%. Pick your category to see the list.
- Aadhaar Card
- PAN Card
- Bank passbook
First two pages. Needed to transfer your subsidy.
- Passport-size photograph (1 of 2)
- Passport-size photograph (2 of 2)
- Registered mobile number
Taken from your account.
- Registered email address
Taken from your account.
Additional documents (optional), only if they apply
Need a correction on your electricity bill? Read in the document we have given to you.
Payments
What you pay, and when
₹5,000Advance, after you approve the quotation. Receipt issued instantly. Unlocks the site survey calendar.
30%Of the approved quotation, after you approve the solar design, only if you don't take solar finance. With finance, the ₹5,000 advance is your only payment.
Good to knowThe quotation is a basic one for your required capacity. The actual price may vary after the site survey.
Timing
How long each stage actually takes
The account, approval and payment stages are quick. The survey and the DISCOM stages are where the calendar depends on other people.
- 01
Account and quotation
Sign up, choose a category, upload a bill and receive your basic quotation.
Same day - 02
Approval and advance
Approve the terms and guarantees, then pay ₹5,000 to unlock the survey calendar.
Same day - 03
Site survey
An engineer visits and records the roof, shade, board and cable route.
Within a week of booking - 04
Design approval
Layout and equipment are uploaded to your dashboard for sign-off.
2–4 working days after survey - 05
Finance or 30% payment, then documents
Choose solar finance (no further payment now) or pay 30% of the approved quotation, then upload the documents for your category.
Same week - 06
Installation and commissioning
Install, DISCOM inspection, net meter and handover.
2–4 days, then 1–3 weeks for the meter
Installation cannot begin before the design is approved and the 30% stage is paid, so a fast start comes from approving quickly rather than from rushing the crews.
Before you approve
What to check in your quotation and design
The quotation you receive after sign-up is a basic one for your required capacity. The final figure is confirmed after the site survey, and the design is what you approve before paying the 30% stage.
Read the design rather than only the price. Panel placement, inverter model and the structure determine how the system performs for the next twenty-five years.
Inverter model and rating
The rating should match your array, and the model should be one with a service presence in Madhya Pradesh.
Structure type
Elevated or flush, galvanised or aluminium, and how it is anchored to your specific roof.
What the stage payments cover
The advance, the 30% stage and the balance should each map to clearly completed work.
Practical notes
Small things that save time later
- Keep the mobile number on your electricity bill handy; it is used for DISCOM communication.
- Ensure the bank account for subsidy is in the electricity consumer's own name.
- Clear roof access before the survey, including the route to the meter board.
- If the meter room is locked by a society, arrange access before the installation date.
- Photograph your roof before installation so any later change is easy to compare.
- Save your Success Manager's number once it appears on the dashboard.
Questions before you sign up
Do that before approving the design. The quotation is revised and you approve the updated figure before any further payment is made.
Questions before you start?
Leave your number and we'll call within one working day.